Personal Information Collection and Use
San Diego Mothers’ Milk Bank collects personal information from visitors to our Website that fill out a contact form or place an online order. The personal information collected via the contact or online order form includes, but is not limited to, first and last name, address, telephone number, email address, and company name. If you fill out the contact or online order form, the personal information provided by you to San Diego Mothers’ Milk Bank could be used by us to initiate contact with you regarding your request to be contacted, to process and deliver your order, help provide better services to you, send you offers, newsletters, updates and other information, update our records, communicate with you about our products and services, including new products and services which we think might interest you, invite you to participate in a product or service-related surveys, and generally maintain your accounts with us.
We also collect personal information you provide in connection with your use of our mobile application. The types of personal information we collect via our mobile application include, but are not limited to, your name, email address, phone number, birthday Twitter and/or Facebook usernames, location, and information regarding how you use our Services and those of our partners. The personal information you provide is used for such purposes as allowing you to set up a user account and profile, improving the content of the Services, customizing the advertising and content you receive from us, and communicating with you about specials and new features. Your Services account will be associated with your email and this account will be used for all our Services that you use. We may also collect non-personally identifiable information through automated means, as described below. Because the nature of our business does not appeal to children under the age of 13, we do not knowingly acquire or receive any information from children.
You may tell us your exact location if you choose to enable your computer or mobile device to send us location information. We automatically receive your location when you use the Services. We use various technologies to determine location, such as location services of the applicable operating system or browser and sensor data from your device that may, for example, provide information on nearby Wi-Fi- access points and cell towers.
We may also determine your location based on Bluetooth beacons that may be located in our facilities and other partner locations. We may use and store information about your location to provide features of our Services, such as recommendations, and to improve and customize the Services. In addition, our business partners and other third parties with whom we do business or who provide services to us in connection with our Services may use your location to personalize offers, discounts and information that is made available to you through our Services. We may share your account name and preferences with our business partners that you either up-load into the Service or that are generated through your use of the Services. We will not share your email address with our business partners for purposes of their marketing to you unless you opt-in to provide such personal information to such business partners. We may use the location information we receive to customize the content you see and to adapt the Services to your needs, to research the effectiveness of our network and Services, and to develop new capabilities of the Services. You may at any time disable the Bluetooth technology used in our Services that provides to us your location when you are in range of a beacon. In such case, you can still use our Services but will not receive notifications regarding deals, events, discounts or other offers from us that rely on beacons to determine your location.
Automated Information Collection
In addition to personal information, we may collect certain non¬-personally identifiable information. Non-personally identifiable information is information that does not personally identify you, including anonymous information and aggregate data. Examples include, but are not limited to, IP addresses, browser types, domain names, and other anonymous statistical data regarding your use of the Services. We may use this data in a way that does not disclose any of your personally identifiable information including, but not limited to, for purposes of developing derivative product and/or service offerings. We may use this information to understand better how our visitors use our Services, research our users’ demographics, interest, and behavior, improve the Services, provide customized services and information, determine your location and for other similar purposes. We may link this information to personal information you submit while using our Services. We may use this non-personally identifiable information and share non-personally identifiable information with others for information or promotional purposes, each to the extent permitted by law.
We may keep track of how you interact with links across our Services, including our email notifications, and third-party services, by redirecting clicks or through other means. We do this to help improve our Services by learning from user behavior to make improvements.
Like many websites, we use “cookie” technology to collect additional website usage data and to improve our Services, but we do not require cookies for many parts of our Services. A cookie is a small data file that is transferred to your computer’s hard disk. We may link information we store in cookies to personal information you submit while on our site. Cookies also allow us to make your visit to our Website easier by recognizing you when you return and help to provide you with a more customized experience. San Diego Mothers’ Milk Bank may use both session cookies and persistent cookies to better understand how you interact with our Services, to monitor aggregate usage by our users and web traffic routing on our Services, and to customize and improve our Services. Most Internet browsers automatically accept cookies. If you do not want cookies from San Diego Mothers’ Milk Bank, you can instruct your browser, by changing its settings, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. However, some Services may not function properly if you disable cookies.
Our servers automatically record information (“Log Data”) created by your use of the Services. Log Data may include information such as your IP address, browser type, operating system, the referring web page, pages visited, location, your mobile carrier, device and application IDs, search terms, and cookie information. We receive Log Data when you interact with our Services, for example, when you visit our websites, use the mobile application, or interact with our email notifications. San Diego Mothers’ Milk Bank uses Log Data to provide our Services and to measure, customize, and improve them.
Web Analytics and Internet-Based Advertisers
To help us understand our interactions with you, we may permit web analytics providers and other providers to collect, process and track information on our website and through our Services using the technologies described above. We may also share personal information with these companies. We may have similar arrangements with internet-based advertisers that might display ads when you use our Services. These companies may collect personal and other information about your visits to this and other sites and locations you visit using our Services, to provide ads about products and services that might be of interest to you. The privacy policies and practices of these third party providers will govern their use and collection of this information. To opt out of interest-based website advertising, you can use Evidon’s Global Opt-Out tool at www.evidon.com.
Social Media Widgets
Do Not Track
Our Website is not designed to respond to “do not track” requests from browsers. Third-Party Service Providers: San Diego Mothers’ Milk Bank uses a variety of third-party services to help provide our Services, such as hosting our various blogs and wikis, and to help us understand the use of our Services, such as Google Analytics. These third-party service providers may collect information sent by your browser as part of a web page request, such as cookies or your IP address.
Information Sharing and Disclosure
Accessing, Correcting or Updating Personal Information
You have the right to access your personal information in order to correct, amend, update or delete information that is inaccurate or to request that we no longer use your personal information. If you have any questions or concerns regarding San Diego Mothers’ Milk Bank’s collection, use or disclosure of your personal information or if you wish to change, amend, delete or review your personal information, please send a letter or email with your request and current contact information to San Diego Mothers’ Milk Bank at: firstname.lastname@example.org
Company Name: San Diego Mothers’ Milk Bank
Effective Date: 07-07-17